How do I reach a Seller?

How to send a message to the Seller:

  • Sign in to your account
  • Go to “Your Houzz." 
  • Select "Your Orders."
  • Click the “Contact Seller” button.

The Seller will respond to messages through the Message Center. You will receive an email alerting you when the Seller responds.  Do not reply to this message.  Click the "See Message" button within the email to read and reply to the message.

Where to find messages from Sellers:

  • Sign in to your account.
  • Go to “Your Houzz." 
  • Click the "Messages" link in the menu on the left of your screen.
  • You can now see and respond to all messages.

If the “Contact Seller” button is not an option, please contact to submit a request.

Have more questions? Submit a request