We want you to shop with confidence on Houzz, and we will work with you to resolve any issues that come up. If you have a problem with a transaction, we encourage you to begin by communicating directly with the seller. Log into your Houzz.com account, and go to "Your Purchases". Use the "Contact Seller" button to send a message detailing the problem. If you do not receive a reply or you are not satisfied with the result, you may submit a support request here.
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