Resolution Center

We want you to shop with confidence on Houzz, and we will work with you to resolve any issues that come up. If you have a problem with a transaction, we encourage you to begin by communicating directly with the seller. Log into your account, and go to "Your Purchases".  Use the "Contact Seller" button to send a message detailing the problem. If you do not receive a reply or you are not satisfied with the result, you may submit a support request here.

Have more questions? Submit a request