I received the wrong order.

Log in to your account to access the “Your Houzz” section of your profile (found in the upper right hand corner). Select "Your Orders" and submit a request by selecting the “Return or Replace” button on the order you would like to return. Please select “Wrong item delivered” as the reason.

Please include photos of the incorrect item received in the request. You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 1-2 business days with next steps on your replacement.



Have more questions? Submit a request