What types of delivery options can I select?

Delivery options vary by seller and item. Delivery options include:

  • Standard
  • Standard Freight
  • Inside Your Door
  • Room of Choice
  • White Glove.

If you did not see your requested delivery option at checkout, please call Houzz Customer Support at 1-800-368-4268 or submit a support request here for further information.

 

Delivery Definitions

Standard:

  • Order will be shipped via various carriers, for example FedEx, UPS, DHL, USPS. Your order will be left at your doorstep if signature is not required.

Freight:

  • Your freight delivery will require an appointment and signature at the time of delivery. Please note, your appointment will require a 4-8 hour window which is typically Monday - Friday. Some products will have the following delivery options:
    • Standard Freight: Item(s) will be delivered to your sidewalk, driveway, or garage. You will be responsible for the transport of the items beyond that point into your home.
    • Inside Your Door: Item(s) are delivered just inside your front door. If you live in a high-rise building, items will be delivered to the front door of your apartment.
    • Room of Choice: Item(s) will be delivered to the room or outside area of your choice. 
    • White Glove: Item(s) will be delivered to your room or outdoor area of choice, including unpacking, product setup, light assembly, and full packaging removal.
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